Privacy Policy

Effective Date: 20-06-2026

Welcome to Zilmi ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Zilmi mobile application, website, and related services.

By accessing or using Zilmi, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information when you register or use our services:

• Full name
• Email address
• Phone number
• Profile picture (optional)
• Location information
• Service-related information you provide

Content You Submit

We may collect content that you voluntarily submit, including:

• Service requests
• Local stories and posts
• Comments and reviews
• Messages and communications
• Images and media uploads

Automatically Collected Information

When you use Zilmi, we may automatically collect:

• Device information
• IP address
• Operating system and device type
• App usage statistics
• Log data and analytics information

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Connect users with local service providers
• Display local stories and community content
• Verify accounts and maintain platform security
• Respond to customer support requests
• Send important notifications and updates
• Analyze usage patterns and improve user experience
• Comply with legal obligations

3. Location Information

Zilmi may collect and use your location information to:

• Show relevant local services
• Display community content near you
• Improve search results and recommendations

You may disable location permissions through your device settings, although some features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information:

• With service providers necessary to operate our platform
• When required by law or legal process
• To protect the rights, safety, and security of users or the platform
• In connection with a merger, acquisition, or business transfer

5. User-Generated Content

Content you post publicly on Zilmi, including local stories, reviews, comments, and profile information, may be visible to other users.

Please avoid sharing sensitive personal information in public areas of the platform.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request account deletion by contacting us.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Object to certain processing activities

To exercise these rights, contact us using the details below.

9. Children's Privacy

Zilmi is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take steps to remove it promptly.

10. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Users should review the privacy policies of any third-party services they access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website with an updated effective date.

Continued use of Zilmi after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Zilmi
Founder: Kangkan Bairagi
Email: help@zilmi.com
Website: www.zilmi.com

By using Zilmi, you acknowledge that you have read and understood this Privacy Policy.